Giving a voice to consumers in Jersey since 1995

After years of persistent campaigning from the Jersey Consumer Council, applying for credit cards may soon be an option again for Islanders.

What do you think of the Island's postal service? Jersey Post have delivered their annual customer survey to all households, and the deadline to have your say is Friday, 6 February.

Template letters enabling Jersey motorists to investigate potential commission issues in their car finance agreements are now available to download below, allowing consumers to take the first formal step in establishing how their finance was arranged.

Islanders are being advised to expect temporary delays to mail services as a result of ferry operator DFDS withdrawing its Tuesday evening sailing. As a result of the change, all mail arriving in or leaving Jersey on a Tuesday will be delayed by up to 24 hours.

Millions of consumers have turned away from PayPal’s popular voucher-sharing service, Honey, after it was alleged to have exploited users and deceived advertisers.

Jersey Post has increased the number of collections from Amazon depots this week, to help get online orders to the Islander faster. In recent weeks, many consumers have contacted us about the issues they’ve been experiencing with Amazon orders since before Christmas.