Giving a voice to consumers in Jersey since 1995

With summer travel in full swing, many passengers might face delays, cancellations and last-minute disruption. At the Jersey Consumer Council, we regularly hear from consumers who assume that a delay is simply "one of those things". In reality, passenger rights can be stronger than many people realise.

A number of islanders have recently asked us why heating oil prices in Jersey are higher than those in the UK and why local prices are not falling at the same rate as the UK.

We’re heading towards the summer holidays and with six weeks to fill you might be looking for ways to keep the children entertained during the summer holidays without spending a fortune. Jersey is packed with free adventures, from beaches and parks to castles, woods and rock pools. 

Have you been experiencing issues downloading images and videos especially in social media sites?

Following years of campaigning by the Jersey Consumer Council, Jersey residents will soon have ‘more choice and greater access to’ credit cards. From 30 July, the Government of Jersey has confirmed that credit reference agencies such as Experian and Equifax will now be able to securely access Jersey residents' data through new data-sharing arrangements.

Summer is the perfect time to enjoy outdoor dining with family and friends. Whether you're planning a garden gathering, or taking a disposable barbecue down to the beach, a little planning can help you save money.