Consumer News

One of the most common causes of stress and unexpected cost at the airport is luggage that doesn’t meet airline rules. We at the Jersey Consumer Council often hear stories from Islanders who are surprised by gate fees or forced to check-in hand luggage they believed to be compliant. So, here’s everything you need to know about cabin‑bag sizing and restrictions, and some practical packing tips to help you avoid problems.

When temperatures rise, getting a good night’s sleep can become difficult. Hot, humid conditions make it harder for the body to cool down naturally, which can leave people restless, uncomfortable and tired the next day.

All planned summer inter-island ferry sailings between Jersey and Guernsey have been cancelled following a decision by DFDS to remove the service from sale.

When the Island experiences a heatwave, it can be hard to stay cool. The UK summers are getting hotter – and this week we've experienced the highest May temperatures on record – so what are our options to beat the heat?

As the days get longer and the weather warms up, you may be starting to think about dusting off the grill and enjoying outdoor dining with family and friends. And we now have a dedicated 'Barbecue Food' section on Prices.je

The cost-of-living crisis continues to reshape how Islanders shop. In Jersey and across the UK, many consumers are rethinking long-held loyalties to well-known brands such as Heinz, Hellmann’s, Nescafé and Bisto, and are increasingly turning to supermarket own-brand alternatives. 

One of the most common causes of stress and unexpected cost at the airport is luggage that doesn’t meet airline rules. We at the Jersey Consumer Council often hear stories from Islanders who are surprised by gate fees or forced to check-in hand luggage they believed to be compliant. So, here’s everything you need to know about cabin‑bag sizing and restrictions, and some practical packing tips to help you avoid problems.

When temperatures rise, getting a good night’s sleep can become difficult. Hot, humid conditions make it harder for the body to cool down naturally, which can leave people restless, uncomfortable and tired the next day.

When the Island experiences a heatwave, it can be hard to stay cool. The UK summers are getting hotter – and this week we've experienced the highest May temperatures on record – so what are our options to beat the heat?

The phrase “cost of living crisis” has been used so often in recent years that it risks losing its impact. But for many Islanders, the reality behind those words is becoming more severe, not less.

Every December, the same quiet but powerful force sweeps through the Island: the pressure to buy Christmas presents.

The UK government has announced significant changes to state pension rules for people living abroad, and these will come into effect from April 2026.

The cost-of-living crisis continues to reshape how Islanders shop. In Jersey and across the UK, many consumers are rethinking long-held loyalties to well-known brands such as Heinz, Hellmann’s, Nescafé and Bisto, and are increasingly turning to supermarket own-brand alternatives. 

In recent weeks, we've been asked often why the price of heating oil rises and falls at a different rate to the price of fuel in our forecourts.

The phrase “cost of living crisis” has been used so often in recent years that it risks losing its impact. But for many Islanders, the reality behind those words is becoming more severe, not less.

To encourage Islanders to shop around for the best fuel prices while conflict in the Middle East continues to affect global energy markets, the Government is supporting our price comparison work, by promoting the latest prices.

With ongoing instability in the Middle East continuing to affect global energy markets, many Islanders are understandably concerned about rising fuel and heating oil costs. To help navigate increasing costs, you can compare current prices quickly using our price comparison site, Prices.je, and get the best price when filling up.

Islanders may have seen recent reports about changes to the fuel sold at ATF forecourts in Jersey. We want to help consumers understand what is changing, why it is happening, and how to make informed choices when buying fuel.

Whether you need a TV licence or not depends on what you watch... While that may be generally understood, the exact rules are often less clear, thanks to social media comments sharing incorrect information. So we thought we'd look at the TV licensing rules and how they apply in Jersey.

There’s bad news if you’re a Sky TV customer. The satellite television company will be increasing their prices by an average of 6.2% from 1 April.

There’s bad news if you’re a Netflix subscriber – the streaming platform has increased the cost of its monthly subscriptions for UK customers.

It's been announced in the UK that millions of drivers who were wrongly sold motor finance agreements could receive compensation later this year, with average payments expected to be around £829 per person.

With criminals constantly coming up with new and more sophisticated ways to impersonate banks and trick us into parting with our money, it’s more important than ever to stay vigilant.

After years of persistent campaigning from the Jersey Consumer Council, applying for a wider range of credit cards may soon be an option again for Islanders.

As the days get longer and the weather warms up, you may be starting to think about dusting off the grill and enjoying outdoor dining with family and friends. And we now have a dedicated 'Barbecue Food' section on Prices.je

The cost-of-living crisis continues to reshape how Islanders shop. In Jersey and across the UK, many consumers are rethinking long-held loyalties to well-known brands such as Heinz, Hellmann’s, Nescafé and Bisto, and are increasingly turning to supermarket own-brand alternatives. 

Every May, the UK celebrates National Egg Month, a month‑long event that champions one of the nation’s most versatile, nutritious and affordable foods.

When the Island experiences a heatwave, it can be hard to stay cool. The UK summers are getting hotter – and this week we've experienced the highest May temperatures on record – so what are our options to beat the heat?

From 1 July 2025, Islanders will receive a new £10 Government subsidy for appointments with nurses, pharmacists, paramedics, healthcare assistants, and for GP consultations by phone.

Jersey's government has announced that from Monday, 20 May they are giving another £10 towards every GP appointment.

What do you think of the Island's postal service? Jersey Post have delivered their annual customer survey to all households, and the deadline to have your say is Friday, 6 February.

Islanders are being advised to expect temporary delays to mail services as a result of ferry operator DFDS withdrawing its Tuesday evening sailing. As a result of the change, all mail arriving in or leaving Jersey on a Tuesday will be delayed by up to 24 hours.

Jersey Post has increased the number of collections from Amazon depots this week, to help get online orders to the Islander faster. In recent weeks, many consumers have contacted us about the issues they’ve been experiencing with Amazon orders since before Christmas.

As families in Jersey get ready for the school Easter holidays, it’s easy to feel the pressure to plan days out, book activities, and keep everyone entertained — all while trying to manage rising household costs. So, to help you out, the Jersey Consumer Council has pulled together a comparison of popular paid activities, alongside a reminder of just how many brilliant free options we have right here on our doorstep.

When you next visit Prices.je, you’ll notice that we’ve added a new Easter section. Featuring Easter eggs, chocolate bunnies and hot cross buns, among other products, this seasonal section will help you to shop around for the best prices this Easter.

Have you visited our price comparison website lately? At the Jersey Consumer Council, we know it pays to shop around, so we run Prices.je to empower consumers in Jersey to compare prices before deciding where to spend their money.

Looking for love this Valentine’s Day? Dating apps and social media can be great ways to meet people — but they’re also fertile ground for fraudsters. By building trust and then exploiting emotions, dating fraudsters aim to get money, personal details, or even to pull you into “investment” traps. Stay a step ahead with these clear checks and simple actions

With criminals constantly coming up with new and more sophisticated ways to impersonate banks and trick us into parting with our money, it’s more important than ever to stay vigilant.

Millions of consumers have turned away from PayPal’s popular voucher-sharing service, Honey, after it was alleged to have exploited users and deceived advertisers.

When temperatures rise, getting a good night’s sleep can become difficult. Hot, humid conditions make it harder for the body to cool down naturally, which can leave people restless, uncomfortable and tired the next day.

When the Island experiences a heatwave, it can be hard to stay cool. The UK summers are getting hotter – and this week we've experienced the highest May temperatures on record – so what are our options to beat the heat?

As the days get longer and the weather warms up, you may be starting to think about dusting off the grill and enjoying outdoor dining with family and friends. And we now have a dedicated 'Barbecue Food' section on Prices.je

Millions of consumers have turned away from PayPal’s popular voucher-sharing service, Honey, after it was alleged to have exploited users and deceived advertisers.

Jersey Post has increased the number of collections from Amazon depots this week, to help get online orders to the Islander faster. In recent weeks, many consumers have contacted us about the issues they’ve been experiencing with Amazon orders since before Christmas.

January isn’t just about returns, it’s also a great time to plan for the rest of the year and make savvy purchases early.

Mobile phones are an essential part of everyday life for most Islanders, but many of us may be paying more than we need to for our monthly contracts. With a growing choice of providers and packages, the Jersey Consumer Council is reminding consumers that it’s worth taking the time to shop around and compare deals before signing up.

Whether you need a TV licence or not depends on what you watch... While that may be generally understood, the exact rules are often less clear, thanks to social media comments sharing incorrect information. So we thought we'd look at the TV licensing rules and how they apply in Jersey.

Water bills will be rising next year by an average of almost £60 per household, as part of an ‘essential strategy’ by Jersey Water to safeguard current and future water supplies. The utility provider has set out its plans to address future water shortages and protect the Island’s water supply, in a new five-year strategy.

One of the most common causes of stress and unexpected cost at the airport is luggage that doesn’t meet airline rules. We at the Jersey Consumer Council often hear stories from Islanders who are surprised by gate fees or forced to check-in hand luggage they believed to be compliant. So, here’s everything you need to know about cabin‑bag sizing and restrictions, and some practical packing tips to help you avoid problems.

All planned summer inter-island ferry sailings between Jersey and Guernsey have been cancelled following a decision by DFDS to remove the service from sale.

Planning a holiday, mini-break, or even just a weekend away? Remember, travel insurance is an essential part of booking a holiday, not an optional extra.