The Civil Aviation Authority (CAA) has released a 'Negative Response Letter' to help with debit or credit card claims, following the collapse of Blue Islands.
Passengers who booked directly with Blue Islands using a debit or credit card may be required to provide a 'Negative Response Letter' to their bank to enable a claim to be made.
Many banks will expect you to provide this letter alongside your travel documents and proof of payment.
You can find the letter on the CCA website, here.
Top tips for sleeping better in hot weather
When temperatures rise, getting a good night’s sleep can become difficult. Hot, humid conditions make it harder for the body to cool down naturally, which can leave people restless, uncomfortable and tired the next day.
Summer inter-island ferry sailings between Jersey and Guernsey cancelled
All planned summer inter-island ferry sailings between Jersey and Guernsey have been cancelled following a decision by DFDS to remove the service from sale.
Beat the heat: Top tips for staying cool in hot weather
When the Island experiences a heatwave, it can be hard to stay cool. The UK summers are getting hotter – and this week we've experienced the highest May temperatures on record – so what are our options to beat the heat?
Get your grill out for ‘National BBQ Week’
As the days get longer and the weather warms up, you may be starting to think about dusting off the grill and enjoying outdoor dining with family and friends. And we now have a dedicated 'Barbecue Food' section on Prices.je
Why more shoppers are choosing supermarket own brands over big names
The cost-of-living crisis continues to reshape how Islanders shop. In Jersey and across the UK, many consumers are rethinking long-held loyalties to well-known brands such as Heinz, Hellmann’s, Nescafé and Bisto, and are increasingly turning to supermarket own-brand alternatives.
Travel insurance matters – buy it as soon as you book
Planning a holiday, mini-break, or even just a weekend away? Remember, travel insurance is an essential part of booking a holiday, not an optional extra.
The Jersey Consumer Council frequently asks Islanders to take part in polls on a range of topics.
Just tap on one of the options below to cast your vote and see what others think.